Refund policy
We are committed to ensuring your satisfaction with every purchase. Please carefully read our return and refund policy to understand the steps, conditions, and timelines for processing returns and refunds.
Return Policy Overview
1. Return Period:
You have 30 days from the date of receiving your item to request a return.
2. Return Conditions
• Accept returns for both defective and non-defective products
• Product condition must be new only, unused, in their original packaging, and free of any customer-inflicted damage.
• Accept exchanges
• Product condition must be new only, unused, in their original packaging, and free of any customer-inflicted damage.
• Accept exchanges
Steps for Returns or Refunds
1. Initiate Your Request:
• Contact us at [info@anysix.com] with your order details and the reason for the return.
• Do not ship your item back to the original address unless instructed. The correct return address will be provided via email once your request is approved.
2. Approval Process:
• Once your return request is received and reviewed, you’ll receive further instructions, including the return shipping address.
3. Refund Process:
Once we receive and inspect the returned items, we will issue a refund through your original payment method. Please allow 3 business days for the refund to be processed. The refund will be issued using the same payment method as your original purchase.
Shipping and Fees
1. Return Shipping Costs:
• Return shipping costs are the responsibility of the customer.
2. Restocking Fees:
• No cost.
Additional Notes
• Items sent back without prior authorization will not be accepted.
• Please retain your shipping receipt and tracking number for your records.
• Refund processing times may vary depending on your payment provider.
If you have any questions or require further assistance, please do not hesitate to contact us at [info@anysix.com]. We’re here to help!